Responsibilities: All aspects of operation for Family House, Inc., including: managing staff, board recruitment, staffing board committees, fundraising, in-kind solicitations, finance and budgeting, capital campaign, marketing, p.r. and external relations.
About Alexandra: Native of San Francisco, Alexandra received a Master's degree in Non-Profit Management from USF. Prior to joining the staff of Family House, she held administrative and development positions at the Fine Arts Museums of San Francisco and the Asian Art Museum; was Associate Director of Summerbridge National; and served as Director of Campaigns at Golden Gate University. She formerly served on the Board of Directors at Grace Cathedral, and on USF's Institute for Non-Profit Management's Advisory Board, among others. She currently serves on the Advisory Board of the Leo T. McCarthy Center for Public Service and the Common Good at USF.
Responsibilities: All aspects of business office, including accounting, budgeting, payroll, insurance, financial reporting, annual audit, business continuity planning, and deposits. Also responsible for special event coordination.
About Jessica: Jessica is a graduate of University of Colorado, Boulder in Environmental Studies. Her professional experience includes five years as an Office Manager in a tax office prior to joining the Family House staff in 1997. Creager studied art in Umbria, Italy, and interned at Resource Renewal Institute, a non-profit environmental advocacy agency. She is fluent in Spanish, and an enthusiastic artist.
Responsibilities: Overall Capital Campaign management and organization including pipelines, prospect tracking, strategy, task assignment, and maintenance of timelines; Research and identify prospects; Oversee acknowledgement of all campaign gifts and pledges; Write all campaign correspondence; Maintain master campaign schedule; Organize and monitor volunteer assignments and follow-up, and assist in all aspects of volunteer-led events.
About Susan: Susan is a native San Franciscan and a graduate of San Jose State University, BS Recreational Therapy. Her professional experience includes: Director of Special Events, CYO; Director of Development, St. Raphael Parish Programs. She and her husband are active members of their community in Marin County, loves visits from their son residing in Washington DC, and hiking with their two dogs.
Responsibilities: Planning, developing, implementing, and managing the Family House volunteer program so that Family House will derive full benefit from the volunteer's ability to help achieve its mission. Maintains relationships with outside agencies as relevant for recruitment and networking. Also responsible for the development of appropriate recognition, retention, and motivation programs for volunteers. Supervises all volunteer systems, handbooks and documents.
About Greg: Greg is a native San Franciscan and is a Political Science graduate of San Francisco State University. He is well familiar with Family House, as he served as a weekend manager for two years prior to joining the full-time staff in 2009. Greg has worked with at-risk youth and victims of human trafficking in the Latino community throughout the Bay Area. Greg is the co-founder of Family House's Young Professionals Advisory Council (YPAC). On his free time, Greg likes to write songs and play music with us friends. He currently volunteers at the Senior Center in the Richmond (San Francisco) teaching a drumming class to seniors.
Responsibilities: Provide general supervision and administrator of Human Resource programs and services. Manages new hire process with recruitment, interviewing, and paperwork. Implement policies and procedures related to meeting compliance of NMTC requirements. Participate in policy creation to ensure HR decisions are in keeping with agency mission and goals. Management, placement, training, recognition, and supervision of all Family House volunteers. Duties also include cultivation of volunteer relations, coordination of specific volunteer committees, and the management of volunteer projects. Maintains all volunteer systems, handbooks, and documents.
About Karen: Karen graduated from San Francisco State University with a dual BS in Psychology and Marketing, and then from USF with a MS in Organizational Development. Karen has a background in Project Management and previous experience in marketing research, where she worked for Old Navy. Karen first became involved with Family House as a founding member of the Young Professional Advisory Council (YPAC), and later became YPAC Chair. In her free time, she enjoys running, traveling, reading, and loves the feeling of helping others, especially the families of Family House.
Responsibilities: Training and supervising operations staff, house security, scheduling occupants, new family orientations, maintaining files on families, support group facilitation, communication with the University of California San Francisco Benioff Children's Hospital Social Workers, house maintenance, capital upgrade project management, and identifies need for and receives in-kind donations.
About Paul: Paul attended San Francisco State University, studying music. Paul was self-employed for 12 years with a cleaning business just prior to joining the full-time staff at Family House in 2002. He volunteers at Recreation Center for the Handicapped, and at UCSF Children's Hospital. Paul is a busy musician, whose talents include proficiency on the guitar, which children, families and staff at Family House truly appreciate.
Responsibilities: Scheduling occupants, new family orientations at our 24 bedroom facility, maintaining files on families, family support, communication with UCSF Social Workers, house maintenance, identifies need for and receives in-kind donations, inventories supplies, supervises outside cleaning contractors, supervises weekend managers, manages outside vendors as needed.
About Jon: Jon has been involved with the organization since 2004, first starting as intern through McKesson, and later serving as weekend manager. He attended Sacramento State University and has volunteered with the American Cancer Society, as well as Shriner's Hospital in the Sacramento area. In his free time, Jon enjoys playing golf, tennis, and writing music.
Responsibilities: Scheduling occupants, orienting new families, maintaining files on families, family support, communication with UCSF Benioff Children's Hospital social workers, house maintenance, identifying needed items and receiving in-kind donations, taking inventory and purchasing supplies, supervising outside cleaning contractors, supervising weekend managers, managing outside vendors as needed, database administration.
About Joe: Joe is a graduate of Brown University with a dual degree in Music and Computer Science. He was raised in New York and moved to San Francisco after college. Joe has been part of the Family House family since starting as a weekend manager at the beginning of 2004. That November, he became a full-time employee at the Family House on 10th Avenue, where his easy demeanor is appreciated by families and co-workers alike. In his free time, Joe is currently writing his second full-length musical.
Responsibilities: Provides Finance Department support, such as invoicing, credit card and bank statement reconciliations, bank deposits, and any other bookkeeping support. Provides gift acknowledgement letters to donors, and processes all in-kind donation acknowledgement letters. Orders all supplies and printed materials, and provides administrative support to staff as needed.
About Jeanine: Jeanine began as an event volunteer six years ago. In June 2011, she began providing weekly bookkeeping services, which then became a permanent part-time job in January 2012. Her work background includes bookkeeping services for small businesses; store manager of a large furniture retailer in Marin; and an extensive sales management background. As a third generation San Franciscan, she grew up in the Sunset (and is accustomed to the foggy summer days here), and attended San Francisco City College. She now resides with her husband in sunny Marin County, where she thoroughly enjoys the outdoors, hiking, and biking.
Responsibilities: All aspects of external communications (including design, content, and maintenance), such as the Family House website, e-newsletters, direct e-mails, annual reports, videos, and content updates through social media outlets.
About Joey: Joey's professional background is in publishing, stock photography, and e-commerce. She graduated from New York University in 2000, and has since been persuing her interests in photography, design, language, and technology. She has had the joy of working with Family House since 2012, and loves cooking, bike riding, music, volunteering, and her family. She'll know that she's more San Franciscan than New Yorker on the day she is excited about avocado.
Responsibilities: Clean and disinfect bathrooms, kitchens, and other common areas; ensure Family House is germ-free and safe for immune-compromised children.
Responsibilities: Orienting new families, maintaining files on families, preparing bedrooms, family support, communication with UCSF Benioff Children's Hospital social workers, receiving in-kind donations, stocking supplies, assisting operations staff on weekdays as necessary.
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